giraffe is a chain of family friendly restaurants located throughout the UK. ecc started working with them in 2008 at a time where their IT infrastructure had become both cumbersome, expensive, and, very top heavy.
ecc had a remit to strip out everything that was not business essential, whilst ensuring a robust and enduring infrastructure which would support growth for giraffe.
– Juliette Joffe, giraffe CEO
ecc took some time to understand the giraffe business, and how technology supported staff in their daily roles. The output of that analysis was a simplified design which would act as a restaurant IT blueprint.
ecc migrated all restaurants in the chain to the new leaner, and more cost effective design – cost savings of more than 30% were realised.
ecc went onto support and maintain IT for giraffe, and, this continued as the business grew from 13 to more than 60 restaurants.
- Improved IT robustness
- Cost savings of 30%
- Business continuity
- Resilient infrastructure
- Leaner design
- Ensured PCC compliance and continuity of payment systems