Outsourcing IT

PHI Clinic is a world class state of the art cosmetic clinic based in the famous Harley Street, London that specialises in both surgical and non-surgical procedures. The clinic employs many staff including leading doctors and surgeons.

ecc were engaged by PHI Clinic in 2013 to implement a brand new IT set up in advance of the clinic opening. ecc worked with the client to understand how they use IT as an enabler for their business, and thereafter designed and implemented the entire IT infrastructure with a view to ensuring the solution would be cost effective, reliable, durable and secure.

“When ecc did the recent green field set up they worked around our schedule and planned everything beautifully. Our operations hardly skipped a beat and the works were carried out in a timely manner. We’ve worked with ecc for several years now and really trust them."

– PHI Medical Director

Streamling IT

Ensuring IT is secure is front of mind when ecc designs a new IT implementation; they are guided by the latest IT security standards and best practice. Once PHI agreed the IT design ecc procured the hardware and software and implemented it to an agreed timetable.

According to the PHI’s Administrative Director:

Our staff use our computer systems daily for email communications, billing, and general office support tasks including patient management and diagnostic imaging. Robust and reliable systems are non-negotiable for our business. Working with ecc gives us peace of mind knowing that someone is checking on our workstations and being proactive, not reactive. It’s helpful knowing the current state of our memory and capacity

Benefits
  • Strategic IT infrastructure design – tailored to client requirements
  • Greenfield IT implementation
  • IT security best practice and standards
  • Provision of ongoing helpdesk for support
  • Bespoke project management